Delivery service

IKEA's delivery service gives you more time and energy to do the things you love, like singing in the rain instead of driving in it. Whether you order a bowl online or a sofa in store, our prices are the same, with no hidden "free" delivery costs.

Delivery is free for parcels (starting at ВЈ5 for other orders) and from ВЈ25 for lorries. We'll help you decide which product is right for you. And you can save money with click and collect. Order online and collect from an IKEA store for free, or from your local IKEA store for just ВЈ2.

We also offer fast delivery, so you can receive your parcel the next day if you order before 2pm.

Collect points and save money on delivery

With the new Rewards from IKEA Family, you can earn points and enjoy a variety of benefits every time you join the IKEA Family loyalty club.

All you have to do is collect your points, choose your delivery reward, and sit back and relax as IKEA Family delivers to your door.

Delivery options and prices

How soon your purchase will arrive depends on the size of your order, your delivery destination, delivery demand and product availability. During the online checkout, we'll let you know the available delivery options, estimated delivery times and exact prices. Choose the one that's right for you.

Package delivery options

Ideal for small orders of decorative items and accessories such as frames, hangers and fabrics. You can choose your preferred delivery date and time during checkout. Courier deliveries are made by DPD Monday to Sunday.

Standard delivery

• Small parcel delivery (under 15kg) - Free for orders over ВЈ60, ВЈ5 for all other orders*.
• Large parcel delivery (15KG-100KG) - ВЈ10

Fast delivery (orders before 2pm for next day delivery +1)

*See terms and conditions for weight limits on parcel sizes.

Large parcel delivery options

Ideal for larger furniture that can't be left at your doorstep such as beds, wardrobes and appliances. Choose a delivery date and we'll deliver it to your doorstep or your preferred room without any notice. Our driver will contact you 1 hour before delivery.

Standard delivery (delivered to your desired room within 3-30 days).

Rush delivery (delivered to your desired room within 1-3 days).

*Delivery times vary by postcode. Delivery times vary by postcode.

Other delivery options are only available in-store.

Delivery service provided by TaskRabbit*

• Delivery service on the day ** ВЈ 39
• Time specified delivery service ** ВЈ 49

_{*IKEA Barming Ham shop, Croydon store, Gringe store, Lake Side store, Wallington store, Wembley store only.}

_{** Price correction. Please select the product by the customer. Distribution products are not eligible. It is limited to delivery area.}

IKEA Delivery Service Mechanism

1. Please purchase online or at stores. There is no worry about delivery. Please leave the delivery to IKEA.
2. Reservation online Please purchase options when you purchase and check out. At the store? Please come to the customer service.
3. Please relax and enjoy shopping while drinking coffee.
4. Once your order has arrived, we will inform you of the Company or the delivery company. Or you will receive a tracking number.
5. If necessary, sign the receipt. Alternatively, please check the product you ordered from the Kiosk/ main list.
6. Check if the package is correct. Do you have any questions? Check with the delivery driver or contact us.

Key item

• Click here for courier tracking or the link listed in your order confirmation email.
• In the case of track delivery, please let us know notes such as parking lots, time, weight limit.
• Make sure that all the doors, holes, stairs, and elevators at home and the elevator are fit. For details, see "Details of Package" on each product page.
• When delivering to an apartment apartment house, make sure that your luggage can be received or deposited in the main list.
• Living potted plants, foods and beverages are only available in stores and cannot be delivered. Seasonal products and special collections may be excluded from delivery.
• It is even more convenient to use it in combination of IKEA delivery service and assembly service.

assembly

Assemble IKEA furniture

Van Rental Service

Deliver to your home

Click & Collect

Orders by yourself

Frequently Asked Questions

How to track the ordered product? When will the ordered product arrive?

Click here for courier tracking or the link listed in your order confirmation email. The expected delivery date is listed in the order confirmation email.

Can I change the delivery destination and delivery date after ordering?

Parcel delivery: The day before your parcel is due to be delivered, DPD will give you a few options. You can change the delivery date, leave your parcel in a safe place at your destination, have it delivered to a neighbour, leave it at a local store or collect it from the depot. Longer delivery times: The delivery date you choose is the earliest possible date. However, if this doesn't suit you, we may be able to deliver it later depending on the status of your order. Changing your delivery date is easy here. All you need is your order number and email address. You must change your delivery date within 48 hours of placing your order, otherwise it may be too late.

I received my order but it's missing or damaged. What should I do?

We're sorry for the inconvenience. The quickest and easiest way to resolve any issues with your order is to visit an official store. If the item is faulty or damaged, we have a 365-day returns policy. If an item is missing, please contact us.

Can I get it delivered sooner?

For in-store deliveries, same-day delivery may be available at your local store, depending on availability and your location. For online orders, home delivery takes as little as 2 days. For larger online orders, select the Expedited Delivery option at checkout and we'll deliver within 1-3 days. The estimated delivery date is the earliest possible date as we dispatch your items from our central distribution center.

What kind of delivery communication can I expect?

In-store orders

If you book at our in-store delivery counter, you will receive a text message* the day before your order is scheduled to be delivered with a link to track your order as it is en route. On the day of delivery, we will call you to let you know when our driver is expected to arrive (approximately 1 hour before) or at the phone number you provided 1 hour before. *If you provided a mobile number when booking.

Online orders

• 24 hours before delivery, we will email you with a 4-hour window in the morning or afternoon.
• On the day, we will email you a tracking link.
• You will receive a message 1 hour before your delivery to let you know your order is on its way.

If you do not enter your mobile phone number, we will notify you by e-mail 24 hours a day before delivery. One hour before the delivery, we will call your specified phone number.

How do I tell you about delivery restrictions?

• Do you have time to load and unload your luggage?
• Do you live on the red route?
• Are there any restrictions on height, width and weight?
• Is there a parking restriction?
• Do I need a parking permit for the vehicle?
• Is there a time limit?

Don't worry. You can always find a method, but in order to ensure the first delivery, please let us know in advance the delivery restrictions in your area. If you find it difficult to enter your site, please contact us. If you are convinced that none of the above delivery restrictions will affect your order, we do not need to contact us. I will meet you at the time of delivery. We will contact you at the time of delivery. If you have not announced your mobile phone number, we will email the morning or afternoon 4 hours before delivery 24 hours before delivery. One hour before the delivery, we will call the phone number we have announced.