Playcity Casino Doghouse Host Theme

There are two ways to register. Simply click on the Register button in the top right corner (for laptops) or bottom right corner (for mobile). After that

• Or use your Apple ID or Google account.

How many accounts can I create?

At Slot City Online Casino you can only create one gaming account. Repeated registrations, creation of new additional accounts and multiple use of bonus packages are considered abuse of the terms. Please see section 15 for more information.

Do I need any documents to register?

You do not need to submit any documents when registering. However, the KYC process that takes place before your first withdrawal request requires you to submit documents. For more information, please see CYC & amp; amp; teruiction processecter cas.

I just registered. Where are my bonuses?

All our players are awarded four generous welcome bonuses for registration and first deposit. There is a maximum of 3. 500 CAD/EUR + 300 free spins.

What are the main withdrawal conditions?

• Before submitting the first withdrawal request, users must undergo verification as part of the KYC process in accordance with AML/CFT regulations.
• Withdrawals can take up to 48 hours, but once the previous steps are completed, transfers can be much faster, especially since payments are made 24/7 without interruption, including weekends and holidays.
• The minimum withdrawal amount is 50 CAD / 50 EUR.

What languages ​​does Slots City support?

The Slots City website is available in 5 languages: English, French, Portuguese, Spanish and German. Choose your preferred language from the three-bar menu (hamburger button).

Location

How do I log in?

Click the Log in button in the top right corner (for laptops) or bottom left corner (for mobile phones). Enter the email address/phone number and password provided during registration or log in with your Apple ID/Google account.

Forgot your password

Click the Password Recovery button when logging in. Enter the email address or phone number used during registration. You will then receive an SMS with a link to reset your password or a code to change your password.

How do I change my password?

To increase the security of your account, we recommend that you change your password periodically.

• Enter your old and new passwords and confirm them.

Is my email address or phone number verified?

To check:

• Check the Your email/phone number field. If the tag says "Verified" (green), you're done. If it says "Verified" (yellow), you should verify it as soon as possible.

Verifying your email address and phone number

To verify your email address or phone number

1. Go to the Account section (menu three bars, hamburger button).
2. Verification section - continue verification.
3. Enter your email address/phone number in the appropriate tab.
4. You will receive an email/SMS with a verification code.

• If you don't receive an SMS after a while, check if your phone number is specified correctly.

How do I change my registered email address or phone number?

You can only change the email address and phone number you used to register, as well as other account information (nicknames and passwords cannot be changed) by contacting our support team.

Bonuses

What are online casino bonuses and promotions?

Promotions refer to special offers or incentives that are periodically made at Slots City and designed to attract players and encourage them to participate in the games.

A bonus is attached to a promotion and usually refers to extra funds, spins or other incentives given to players by the casino. The bonuses include welcome bonuses, no deposit bonuses, reload bonuses, matching bonuses, cash bonuses and free spins bonuses. In addition, there are cashback, VIP bonuses and loyalty bonuses.

Is it possible to receive bonuses on live casino games?

Bonuses are usually offered on slot games, but anything is possible at Slots City! Active players who prefer live casino games can receive a wagering-free bonus that can be used on live dealer games.

What is a welcome bonus?

The Slots City welcome package offers a complete bonus:

This is the sum of a 2-in-1 bonus package for four first deposits. Each of them consists of a match deposit bonus + free spins on slots such as:

Buffalo Power: Hold & amp; Win (Playson), The Dog House (Pragmatic Play), Money Train (Relax Gaming) and Madame Destiny (Pragmatic Play).

Each bonus package is available by making a specific deposit within 14 days.

Where can I see my bonus and wagering amount?

1. In the Bonus section you can see all your bonuses:

• Enter your bonus code directly or enter a bonus code.
• The one ready to bet first - is shown as Active.
• Other activated bonuses - is shown as Queued.

2. In the Balance section (top of the homepage) you can see:

• Active bonuses
• The amount remaining to cover the wagering requirements (wager amount).
• Below the details you will see all your activated bonuses.

3. In the Caser Section, you can see all the bonuses provided, but only if any of the payment methods have already been selected.

How to enable bonuses?

There are two ways:

1. When receiving a bonus code. Receive the bonus code.

2. If the bonus is displayed in the bonus section, just click the claim button. If there is a deposit bonus, it will be displayed or waiting for the bonus. For deposit bonuses, you can go to the cashier with the deposit specified in the bonus details and use the bonus.

Betting conditions

The betting condition (play roux, rollover) spends the first bonus and/ or free spin prize to determine the total amount required to get bonus fund drawers and bonus funds related to bonus funds. Determine the coefficient that must be matched.

For example, let's say your bonus is 50 Canadian dollar/ euro, and your bet is 30xb. Therefore, in order to withdraw the prize from the bonus and bonus, you must bet a total of 1. 500 Canada dollar/ euro (50 x 30).

Maximum bet amount in bed. This bet is usually C $/€ 5.

For more information, see the Bonus Policy section 6.

How to use bonus code

3 Click the bonus code button (hamburger button) of the bar menu, enter the bonus code, and follow the instructions on the screen.

Click on the bonus code provided by websites, e-mails, messenger, social media, etc. at the clickable location. The bonus code is automatically entered in the required field, so follow the prompt.

KYC and confirmation process

Why do you need confirmation?

Slot City online casinos comply with AML/CFT regulations and comply with KYC and CDD/EDD procedures. It is completely safe to protect the information of the customer being sent using encryption technology.

For any financial institution, identity verification is an important issue:

• Your identity and age.
• Your identity and age, your place of residence, your identity and age, your place of residence, your identity and bank account.
• You are the person you say.
• In order to protect your gambling account and confidential data from infringement by an unauthorized person, we must judge whether the player is the following person:

Whether it is a person reported.

• What do you have to do to pass the confirmation?

1. Click the account verification tab.

2. Verify the email address and phone number you used to register.

3. Upload a photo of the front and back of your passport, driver's license, ID card or other government-issued document to verify your identity.

Required data on the document

Name, date of birth, validity date (must be valid), document number, unedited photo.

• Upload a selfie with the selected document in hand.

4. To verify your deposit and payment methods, upload:

If you use online banking: screenshots of your financial transactions.

• If you use Interac: screenshots of your Interac profile page showing your address.
• If you use a payment card: front and back of the card, 6 middle numbers and covered CVC/CVV.
• If you use a bank account: copy of your bank account activity within the last 3 months.
• If you use cryptocurrency: screenshots of deposits to your wallet.
• 5. Download a utility bill, mobile phone bill, bank statement, etc. to verify your address. Required data on the document

Name, address, issuing company logo, date of issue (within 3 months).

• 6. All submitted photos must be of high quality, no larger than 12MB in size, and can be in png, jpg or pdf format.

How long does verification take?

In most cases, it will take about 30 minutes to complete the verification process (including the verification of documents by the KYC administrator) once you have followed the instructions in the previous paragraph.

How often do I need to be verified?

Normally, you will be subject to a one-time verification (KYC) process before submitting your withdrawal request for the first time. However, you may be asked to submit additional data in accordance with the CDD and EDD processes.

Deposits and Withdrawals

What currencies are accepted at Slot City?

The following currencies are accepted on our site:

Canadian Dollar (CAD, C$),

• You can also make deposits or withdrawal requests using any cryptocurrency that appears in your balance in CAD or EUR.
• There are five cryptocurrencies available: BTC, ETH, USDTE, LTC and USDTT.

What payment methods are available?

eWallet (Mifinity)?

Cryptocurrency payment solution (Binance Pay).

• New payment methods are being added continuously.
• Can I use more than one payment method?
• You can use any payment method you like. However, withdrawals can only be made using one of the payment methods used to deposit funds into your gaming account.
• How much is the minimum amount and maximum amount?

According to Article 17 of T & CS, the minimum withdrawal amount is as follows:

50 Canadian dollar/50 euros.

The maximum amount is as follows:

10. 000 Canada dollar/ 10. 000 euros/ month.

How do you take the drawer?

• The time it takes to take out is the best not to exceed 48 hours. The most important thing is that the drawer is much faster if you check and if your account has no suspicious movement.

What is the safety of the online casino deposit?

• At this casino, we comply with PayMent Industry Data Security Standard (PCI DSS) and strive to handle and protect card member data in payment transactions.

Can I bet with credit?

Credit card payment is possible. However, in accordance with the Terms of Use 17. 3, Slots City does not provide credit to users.

How can I get a refund?

• In accordance with Article 19 of the Terms of Use, refunds can only be handled in the same currency, using the same payment method used for deposits to gambling accounts. To make a refund, please send the documents you need for confirmation:

ID;

Payment method.

ID card.

For more information, see T & Amp; CS section 14.

• How much is the deposit limit?
• You can deposit the maximum amount:
• In Canada dolla r-4. 000 Canada dollar (such a large amount is applied only to interaction payment methods and Binance).

In the eur o-4. 00 euros (this amount is only allowed in Binance). < SPAN> How much is the minimum amount and maximum amount?

According to Article 17 of T & CS, the minimum withdrawal amount is as follows:

50 Canadian dollar/50 euros.

• The maximum amount is as follows:
• 10. 000 Canada dollar/ 10. 000 euros/ month.